The Jim Terrian Award is an internal award that recognizes LMAS District Health Department staff for their dedication to public health and customer service. The award is in honor of Dr. Jim Terrian, current LMAS Deputy Medical Director, who has worked in public health for 53 years and continues to work to create healthy communities. He is a role model of customer service, dedication, and kindness to all LMAS staff.
By thanking LMAS staff and sharing your experience, LMAS continues to recognize and celebrate outstanding individuals who push our agency to a higher standard of excellence.
Jim Terrian Award
Honoring Local Health Department Employees for Exceptional Customer Service
Rachel Ryan
Alger County
Rachel was wonderful! She connected to the kids and they looked forward to her coming every time! She taught the information well and related it to their lives. The class and I loved having her in the room.
January 16, 2025
Rachel Ryan
Alger County
Rachel Ryan was great to work with. She did a great job of communicating and working with my schedule.
January 16, 2025
Rachel Ryan
Alger County
Ms. Ryan taught my 4th grade BOTVIN class. She was so awesome in many ways. She diligently worked around snow days, Christmas presentatios and the like. She was always patient and kind when we had to reschedule again and again. She was a wonderful colleague-always on time. The kids adored her!
January 16, 2025
Jamie Rushford
Luce County
Jamie Rushford was very thorough, and the kids respond to her well.
January 15, 2025
Babette Harris
Alger County
Babette always takes the extra step to ensure the service provided is professional, friendly, and helpful. She is wonderful with the kids and clear about the programs.
December 2, 2024
Lori Autterson
Luce County
Lori is fantastic to work with!!
November 7, 2024
Sean Clark
Luce County
We appreciate how Sean treated our situation, since it is so late in the season.
October 31, 2024
Lori Autterson and Faith Gaubault
Luce and Mackinac County
Lori and Faith were both very personal, professional, and responded very quickly when I had questions, 10/10.
October 31, 2024
Josh Mickelson
Schoolcraft County
Thank you, Josh, for providing exceptional customer service.
October 11, 2024
Lori Autterson
Luce County
Lori Autterson demonstrated exceptional customer service, going above and beyond to assist me with my inquiries and concerns, always providing clear explanations and timely follow-up. Lori was patient and professional and created a positive experience for me. Thanks Lori!
October 9, 2024
Faith Gaubault Mackinac County
Thank you, Faith, for providing exceptional customer service.
October 9, 2024
Rebecca Weber
Schoolcraft County
Rebecca Weber is always prompt and thorough in her job showing a level of excellence.
September 28, 2024
Rebecca Weber
Schoolcraft County
Becky Weber in the Manistique LMAS Health Department office was fantastic.
September 27, 2024
Becky Weber
Schoolcraft County
Becky Weber was extremely helpful. She was quick to return calls and provide information that helped to resolve my informational inquiry.
September 24, 2024
Josh Mickelson
Schoolcraft County
Josh did respond quickly, and I received my request within a week.
September 13, 2024
Lori Autterson
Luce County
Lori Autterson was very helpful, professional, and knowledgeable.
September 12, 2024
Lori Autterson
Luce County
I called the Newberry office, left my name, phone number and a brief description of why I was calling. Lori Autterson returned my call. She was very courteous and seemed to easily help me.
September 4, 2024
Evanne Lehrke Mackinac County
I had all respect for Evanne
I knew right from the start that she knew her job.
September 2024
Evanne Lehrke & Randy Griffis
Mackinac County & Luce County
Evanne was always prompt in addressing our needs. She explained processes well. She was easy to get in touch with and always pleasant. Randy was also helpful. He explained renewal processes to me which helped me to stay on target. He was also prompt in visiting our site. The receptionists are also awesome. They are always friendly and helpful!!
September 2024
Faith Gaubault
Mackinac County
Faith was amazing and very helpful. Thank you! I think a raise would be a great offering!
September 2024
Sandy Burton, Lori Gelinas, and Lisa Flatt
Luce County
Sandy, Lori and Lisa were very amazing at explaining steps to do, benefits available and education. I am very pleased with the level of kindness and respect I was given.
August 2024
Lisa Flatt, Laura Gribbell, and Lori Gelinas
Luce County
All 3 ladies were great to deal with. Very helpful and professional. (Lisa, Laura and Lori)
August 2024
Lori Gelinas and Lisa Flatt
Luce County
Lori and Lisa were both wonderful. Very Informative and clear on everything
August 2024
Faith Gaubault
Mackinac County
I work for a Housing Authority, so I have to contact LMAS regularly for inquiries, paperwork, and other requests. Faith Gaubault has ALWAYS been nothing but helpful, respectful, and professional with me. She gets me everything I need in a timely manner, and she is great to work with.
August 22, 2024
Jamie Rushford
Luce County
She provided lessons with Botvin's Life Skills to our 6th, 7th and 8th grade students. She
was wonderful with the kids and made meaningful relationships. Jamie had great communication skills and
brought positive energy into the classroom.
August 20, 2024
Rachel Ryan Alger County